M&E Services Price List

What’s included in a Planned Engineer’s Visit?

This option is when we book a job, service or repair in to our diary for a future visit (not the same day)

This rate includes the time our engineer is on the road to get to you and for up to one hour on site.

If possible, our engineer will repair the fault during the 1st hour for the flat rate fee of £80 inc VAT.

Note: This price may increase if and parts are required to complete the repair.

You will be kept up to date and consulted with all the way through and we will ask you to authorise any further costs before we do the work.

If our engineer is unable to complete a repair during the 1st hour (example – due to parts being needed to complete the repair not being part of our engineer’s van stock or that are not in stock with suppliers), our engineer will put together a detailed photographic report and arrange for an easy-to-understand quotation to be sent to you from our customer service team.

This way you will know exactly what the repair will cost and what exactly the repair involves. If the quote is then accepted, we will arrange for the same engineer to return to ensure consistency. (Same engineer returning is subject to availability at the time).

If the repair is urgent and the engineer is able to complete the repair same day, our customer service team will arrange a quote to be sent to you in writing via email, whilst our engineer is still in your property. All you need to do is accept the quotation and we can then proceed with the same day repair. (Subject to availability). Travelling time to suppliers to collect any parts needed would be included in the quotation.

What’s included in a Same Day Engineer’s Visit?

This option is when we book a job, service or repair in to our diary for the same day. You have paid for a priority service.

This rate includes the time our engineer is on the road to get to you and for up to one hour on site.

If possible, our engineer will repair the fault during the 1st hour for the flat rate fee of £120 inc VAT.

Note: This price may increase if and parts are required to complete the repair.

You will be kept up to date and consulted with all the way through and we will ask you to authorise any further costs before we do the work.

If our engineer is unable to complete a repair during the 1st hour (example – due to parts being needed to complete the repair not being part of our engineer’s van stock or that are not in stock with suppliers), our engineer will put together a detailed photographic report and arrange for an easy-to-understand quotation to be sent to you from our customer service team.

This way you will know exactly what the repair will cost and what exactly the repair involves. If the quote is then accepted, we will arrange for the same engineer to return to ensure consistency. (Same engineer returning is subject to availability at the time).

If the repair is urgent and the engineer is able to complete the repair same day, our customer service team will arrange a quote to be sent to you in writing via email, whilst our engineer is still in your property. All you need to do is accept the quotation and we can then proceed with the same day repair. (Subject to availability). Travelling time to suppliers to collect any parts needed would be included in the quotation.

What’s included in an Emergency Engineer’s Visit?

This option is when we book a job, service or repair in to our diary for the same day to attend an emergency. You have paid for a priority service.

This rate includes the time our engineer is on the road to get to you and for up to one hour on site.

If possible, our engineer will repair the fault during the 1st hour for the flat rate fee of £120 inc VAT.

Note: This price may increase if and parts are required to complete the repair.

You will be kept up to date and consulted with all the way through and we will ask you to authorise any further costs before we do the work.

If our engineer is unable to complete a repair during the 1st hour (example – due to parts being needed to complete the repair not being part of our engineer’s van stock or that are not in stock with suppliers), our engineer will put together a detailed photographic report and arrange for an easy-to-understand quotation to be sent to you from our customer service team.

This way you will know exactly what the repair will cost and what exactly the repair involves. If the quote is then accepted, we will arrange for the same engineer to return to ensure consistency. (Same engineer returning is subject to availability at the time).

If the repair is urgent and the engineer is able to complete the repair same day, our customer service team will arrange a quote to be sent to you in writing via email, whilst our engineer is still in your property. All you need to do is accept the quotation and we can then proceed with the same day repair. (Subject to availability). Travelling time to suppliers to collect any parts needed would be included in the quotation.

What’s included in an Out of Hours Emergency Engineer’s Visit?

This option is when we book a job, service or repair in to our diary for the same day that is out of hours to attend an emergency only. 

This rate includes the time our engineer is on the road to get to you and for up to one hour on site.

We aim to only stop the source of the emergency, if it is a leak for example, we can plan a further visit to repair the source of the leak in hours and if possible, will provide a fixed price quotation to undertake the repairs.

The charge for this service is £144 inc VAT per hour.

Note: This price may increase if and parts are required to complete the repair.

What’s included in a Boiler Service

Our qualified Gas Safe engineers have the expertise needed to provide you with a thorough boiler service. Conducting various tests, we aim to ensure that your boiler is functioning effectively and efficiently.

A typical boiler service will include;

1. Visual inspection

The engineer will visually inspect the boiler, clean and adjust components as necessary, look for any signs of damage, and identify any signs of distress that are immediately visible.

2. Operation and control

Your boiler has a number of controls and safety devices that will be tested for correct operation. An engineer will check that all of the boiler functions are working correctly, should they be required.

3. Flue and combustion releases

The engineer will check the construction, termination and route of the flue (pipe from your boiler to the outside of your house). They will make sure there are no obstructions in the flue terminals and that the flue is safely fitted.

4. Clean the main boiler components

During a boiler service, the engineer may remove, inspect and clean the main components in the boiler to ensure they are fit for purpose and have no noticeable defects. This may include the main burner, heat exchanger, flue ways, and ignition pins.

5. Checks, checks, checks

There are lots of tests to tick off during a boiler service checklist inspection. These include:

• Flame sense device and whether it operates correctly
• Pilot burner and any cables and probes
• High-limit thermostat
• Boiler operation
• Provision of adequate ventilation
• Flue effectiveness
• Heating controls
• Electrical wiring connections
• Location of the boiler and nearby combustible materials
• Gas and pressure flow
• Safety devices
• Seals

6. Produce a certificate

The engineer will undertake a series of tests and checks, making a record of each – this will include a record of the boiler pressure or heat input. On completion a copy of this certificate will be emailed to you. As the homeowner, you’ll then be able to keep this information for future inspections or when problems arise.

7. Ensure the boiler is ready for use

At the end of a boiler service, the engineer will make sure the boiler is working well. Any controls or settings that were altered during the service will be either put back to the customer’s settings or left so that the customer can easily adjust the settings themselves.

At M&E Services, our Gas Safe registered engineers are happy to offer advice and explain how we conduct a boiler service. While the seven steps above are how we conduct most boiler services, there are additional checks depending on the boiler type you have. For example, if you have a condensing boiler, we’ll also check the drainage system of the boiler.

Is it time to book your boiler service?

If you answer YES to any of the following, we recommend getting in touch as soon as possible to book in a boiler service:

• The flame in the boiler is irregular
• The boiler flame is yellow
• There are new stains or smoke marks on the appliance or nearby
• The boiler overheats or refills regularly
• The water pressure drops
• The pilot light often goes out
• It’s been a year or more since the last service.

What’s included in a Boiler Service

Our qualified Gas Safe engineers have the expertise needed to provide you with a thorough boiler service. Conducting various tests, we aim to ensure that your boiler is functioning effectively and efficiently.

A typical boiler service will include;

1. Visual inspection

The engineer will visually inspect the boiler, clean and adjust components as necessary, look for any signs of damage, and identify any signs of distress that are immediately visible.

2. Operation and control

Your boiler has a number of controls and safety devices that will be tested for correct operation. An engineer will check that all of the boiler functions are working correctly, should they be required.

3. Flue and combustion releases

The engineer will check the construction, termination and route of the flue (pipe from your boiler to the outside of your house). They will make sure there are no obstructions in the flue terminals and that the flue is safely fitted.

4. Clean the main boiler components

During a boiler service, the engineer may remove, inspect and clean the main components in the boiler to ensure they are fit for purpose and have no noticeable defects. This may include the main burner, heat exchanger, flue ways, and ignition pins.

5. Checks, checks, checks

There are lots of tests to tick off during a boiler service checklist inspection. These include:

• Flame sense device and whether it operates correctly
• Pilot burner and any cables and probes
• High-limit thermostat
• Boiler operation
• Provision of adequate ventilation
• Flue effectiveness
• Heating controls
• Electrical wiring connections
• Location of the boiler and nearby combustible materials
• Gas and pressure flow
• Safety devices
• Seals

6. Produce a certificate

The engineer will undertake a series of tests and checks, making a record of each – this will include a record of the boiler pressure or heat input. On completion a copy of this certificate will be emailed to you. As the homeowner, you’ll then be able to keep this information for future inspections or when problems arise.

7. Ensure the boiler is ready for use

At the end of a boiler service, the engineer will make sure the boiler is working well. Any controls or settings that were altered during the service will be either put back to the customer’s settings or left so that the customer can easily adjust the settings themselves.

At M&E Services, our Gas Safe registered engineers are happy to offer advice and explain how we conduct a boiler service. While the seven steps above are how we conduct most boiler services, there are additional checks depending on the boiler type you have. For example, if you have a condensing boiler, we’ll also check the drainage system of the boiler.

Is it time to book your boiler service?

If you answer YES to any of the following, we recommend getting in touch as soon as possible to book in a boiler service:

• The flame in the boiler is irregular
• The boiler flame is yellow
• There are new stains or smoke marks on the appliance or nearby
• The boiler overheats or refills regularly
• The water pressure drops
• The pilot light often goes out
• It’s been a year or more since the last service.

What’s included in an of warranty Boiler Service

Everything that is listed in the In Warranty Service. In addition to this, we may need to use a service kit and will advise on the actual cost when you enquire. This, to compare is similar to the different services you are recommended when you have your car serviced, the more miles and the older the car, the more the manufacturer may recommend you do, or replace, for example gaskets and seals.

** This is the minimum fee

Is it time to book your boiler service?

If you answer YES to any of the following, we recommend getting in touch as soon as possible to book in a boiler service:

• The flame in the boiler is irregular
• The boiler flame is yellow
• There are new stains or smoke marks on the appliance or nearby
• The boiler overheats or refills regularly
• The water pressure drops
• The pilot light often goes out
• It’s been a year or more since the last service.

What’s included in an Oil Boiler Service

Oil Boiler Servicing is always more expensive, as there is more involved and  the engineet should also include replacement of the burner nozzle and burner hose (variations apply)

What’s involved:

1. Visual inspection

The engineer will visually inspect the boiler, clean and adjust components as necessary, look for any signs of damage, and identify any signs of distress that are immediately visible.

2. Operation and control

Your boiler has a number of controls and safety devices that will be tested for correct operation. An engineer will check that all of the boiler functions are working correctly, should they be required.

3. Flue and combustion releases

The engineer will check the construction, termination and route of the flue (pipe from your boiler to the outside of your house). They will make sure there are no obstructions in the flue terminals and that the flue is safely fitted.

4. Clean the main boiler components

During a boiler service, the engineer should clean inside the combuston chamber, using a vacuum. They should also clean the heat exchanger with a flue brush. The engineer will inspect all of the boiler components. The burner nozzle should always be changed, the burner hose should be replaced too. (variations apply)

Once all reassembled the engineer will undertake a flue gas analysis and adjust the burner to provide the optimal values. They should also check the oil burner pressure.

5. Checks, checks, checks

There are lots of tests to tick off during a boiler service checklist inspection. These include:

• Flame failure device and whether it operates correctly
• High-limit thermostat
• Boiler operation
• Provision of adequate ventilation
• Flue effectiveness
• Heating controls
• Electrical wiring connections
• Location of the boiler and nearby combustible materials
• Safety devices
• Seals
• External oil filters
• Fire valve
• Tigerloop (if applicable)
• Oil tank
• Oil line (where visible)

6. Produce a certificate

The engineer will undertake a series of tests and checks, making a record of each. On completion a copy of the certificate(s) will be emailed to you. As the homeowner, you’ll then be able to keep this information for future inspections or when problems arise.

7. Ensure the boiler is ready for use

At the end of a boiler service, the engineer will make sure the boiler is working well. Any controls or settings that were altered during the service will be either put back to the customer’s settings or left so that the customer can easily adjust the settings themselves.

At M&E Services, our Oftec registered engineer is happy to offer advice and explain how we conduct a boiler service. While the seven steps above are how we conduct most boiler services, there are additional checks depending on the boiler type you have. For example, if you have a condensing boiler, we’ll also check the drainage system of the boiler.

Is it time to book your boiler service?

If you answer YES to any of the following, we recommend getting in touch as soon as possible to book in a boiler service:

• You can smell oil, boiler is smelly
• There is sooting visible on the external flue
• There are new stains or smoke marks on the appliance or nearby
• The boiler overheats or needs refilling regularly
• The water pressure drops
• It’s been a year or more since the last service.

What’s included in the Air Conditioning Service

To service an air conditioning system correctly involves the following:

1. Visual inspection

The engineer will visually inspect the indoor and outdoor unit and all the interconnecting pipework. We will look for any signs of damage, and identify any signs of distress that are immediately visible.

2. Operation and control

Your system has a number of controls that will be tested for correct operation. An engineer will check that all of the functions are working correctly.

3. Indoor Filters

The engineer will clean the filters in the indoor unit to ensure optimum performanace is being maintained.

4. The Outdoor Unit

Our engineer will visually inspect your outdoor unit and ensure that all the louvres are clear from any obstructions.

5. Checks, checks, checks

There are lots of tests to tick off during an air conditioning system service. These include:

• Air on and air off temperature checks. These wil indicate whether the system is working correcttly.
• Controls checks
• Electrical wiring connections
• Safety devices
• Pipework checks
• Filter cleaning
• Outdoor unit checks

6. Produce a certificate

The engineer will undertake all tests and checks, making a record of each. On completion a copy of the certificate will be emailed to you. As the property owner, you’ll then be able to keep this information for future inspections or when problems arise.

7. Ensure the system is ready for use

At the end of a service, the engineer will make sure the system is working well. Any controls or settings that were altered during the service will be either put back to the customer’s settings or left so that the customer can easily adjust the settings themselves.

At M&E Services, our Refcom registered engineers are happy to offer advice and explain how we conduct a service. While the steps above are how we conduct most services, there are additional checks depending on the system type you have.

Is it time to book your service?

If you answer YES to any of the following, we recommend getting in touch as soon as possible to ensure your system is running as efficiently as possible:

• Your system doesnt get as cold/hot as it used to.
• It’s been a year or more since the last service.

M&E Services install air conditioning systems witihn 30 miles of Spalding, Lincolnshire, we also service and maintain air conditioning systems. Please see our service area for further details

What’s included in the Air Source Heat Pump Service

To service an air source heat pump system correctly involves the following:

1. Visual inspection

The engineer will visually inspect the indoor and outdoor unit and all the interconnecting pipework. We will look for any signs of damage, and identify any signs of distress that are immediately visible.

2. Operation and control

Your system has a number of controls that will be tested for correct operation. An engineer will check that all of the functions are working correctly.

3. Filters

The engineer will clean the filters to ensure optimum performanace is being maintained.

4. The Outdoor Unit

Our engineer will visually inspect your outdoor unit and ensure that all the louvres are clear from any obstructions.

5. Checks, checks, checks

There are lots of tests to tick off during an air conditioning system service. These include:

• Air on and air off temperature checks. These wil indicate whether the system is working correcttly.
• Controls checks
• Electrical wiring connections
• Safety devices
• Pipework checks
• Filter cleaning
• Outdoor unit checks

6. Produce a certificate

The engineer will undertake all tests and checks, making a record of each. On completion a copy of the certificate will be emailed to you. As the property owner, you’ll then be able to keep this information for future inspections or when problems arise.

7. Ensure the system is ready for use

At the end of a service, the engineer will make sure the system is working well. Any controls or settings that were altered during the service will be either put back to the customer’s settings or left so that the customer can easily adjust the settings themselves.

At M&E Services, our Refcom registered engineers are happy to offer advice and explain how we conduct a service. While the steps above are how we conduct most services, there are additional checks depending on the system type you have.

Is it time to book your service?

If you answer YES to any of the following, we recommend getting in touch as soon as possible to ensure your system is running as efficiently as possible:

• Your system doesnt get as cold/hot as it used to.
• It’s been a year or more since the last service.

M&E Services install air conditioning systems witihn 30 miles of Spalding, Lincolnshire, we also service and maintain air conditioning systems. Please see our service area for further details

What’s included in the Solat Thermal Service

We include the following:

1. Visual inspection

The engineer will visually inspect the indoor and outdoor unit and all the interconnecting pipework. We will look for any signs of damage, and identify any signs of distress that are immediately visible.

2. Operation and control

Your system has a number of controls that will be tested for correct operation. An engineer will check that all of the functions are working correctly.

3. Change of Gylcol

We have included to replace your old Glycol (up to 25 litres)

4. Produce a certificate

The engineer will undertake all tests and checks, making a record of each. On completion a copy of the certificate will be emailed to you. As the property owner, you’ll then be able to keep this information for future inspections or when problems arise.

5. Ensure the system is ready for use

At the end of a service, the engineer will make sure the system is working well. Any controls or settings that were altered during the service will be either put back to the customer’s settings or left so that the customer can easily adjust the settings themselves.

Book your service now – 01775 535014

We supply the Mobile 4G Router and External Atenna and install the equipment and set everything up for you

Additional & Ongoing Costs

You will need to supply the sim card and have ot available ahead of our arrival to do the installation.

Unlimited data sim cards are available from £20 per month. Contact us for more information.